Stay at ITZEA, a 4-star resort hotel in Polanco, CDMX. Enjoy LGBTQ+ friendly amenities near Museo Nacional de Antropología and Chapultepec Castle. Book now!
Guests highlight the resort’s welcoming atmosphere, spacious and nicely decorated rooms, and convenient access to nearby attractions and amenities. Attentive staff and pet-friendly policies also stand out.
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Rooms, shared spaces, dining and exterior — grouped so you can skim quickly.
ITZEA is a 4-star resort hotel located in the Polanco district of Mexico City, known for its blend of furnished apartments and serviced accommodations catering to extended stays and leisure travelers alike. This property combines the feel of a boutique guest house with the convenience of holiday apartments and a bed & breakfast setup, appealing to visitors seeking a comfortable and well-equipped base.
Set in a secure and vibrant neighborhood, ITZEA benefits from proximity to high-end shopping on Avenida Presidente Masaryk and cultural spots such as Museo Soumaya and Nuevo Polanco's modern buildings. Guests have remarked on the Mexican-style decor and cozy spaciousness of the rooms, alongside thoughtful amenities like pet-friendly policies and inclusivity toward LGBTQ+ visitors.
The location offers easy access to popular attractions including Museo Nacional de Antropología, Bosque de Chapultepec, and Chapultepec Castle, all within a short travel range. Several other well-rated hotels are nearby, highlighting the area's appeal for tourists. Transport links to multiple airports, including Mexico City International Airport Benito Juárez, add to the convenience for international and domestic travelers.
Guest reviews often praise the attentive and friendly staff, highlighting personalized service and a welcoming atmosphere. The availability of varied breakfast options and useful in-room items such as personal care products and health monitoring devices cater to diverse guest needs. Overall, the hotel suits visitors looking for a peaceful and practical stay in one of the city’s most desirable neighborhoods.
The short version: what's available day-to-day, and the key practical details most travelers search for.
Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
Wouuu que lugar tan increíble en una de las la mejores zonas de Mexico por la seguridad del lugar, la atención del personal excelente, me encanta que reciben mascotas, súper lindas las habitaciones muy estilo Mexicano y cómodos los espacios muy recomendado el lugar
Es la mejor ubicación, ya que estás en donde la gente va a pasarla bien,a caminar con sus perros ,a comer,a tomar un café, es un gusto bajar y caminando tener acceso a todo eso!!!!!!! Es mágico!!!! Se contagia uno de esa paz porque también está lleno de árboles hermosos, se escuchan las aves!!!!!!! Siempre espero volver y llenarme de buenas vibras El lugar es acogedor y Enriqueta está al pendiente de todo , mil gracias!!! Pronto volveré!!!!
I loved it made me feel welcomed and at home. The are is great and the manager pilar is so attentive. My dad and I were treated very well and I appreciate that.
Excelente estancia y muy bien ubicados, personal muy amable y atento en todo momento
No pude tomar fotos, pero la vista es muy bonita, aún en un cuarto económico. El servicio de la señora Enriqueta y la dueña es muy bueno. Claro que hay reglas, pero completamente normales para no molestar a los vecinos. Me hubiera gustado quedarme más tiempo
El B&B es súper bonito, la decoración, las señoras de servicio son las más amables del mundo. El desayuno está incluído y está delicioso, lo que me más encantó es que hay opciones para todos, me refiero a que por ejemplo en la mesa hay gran variedad de leches normales y vegetales, hay azúcar y stevia. También hay agua, fruta, pan dulce y galletas ilimitadas. Hay artículos varios desde shampoo y crema corporal hasta plancha para El cabello y un aparato para tomar la presión. Yo me quedé ahí porque tenía un evento en el auditorio y queda súper cerca, a 5-7 mins caminando. Me volveré a quedar
5/5 just for management's response to Kim Nelly Mangold. Your documenting her stay was FIRE!
Nem sei por onde começar, meu pai fez a reserva nessa pousada, e fiquei ENCANTADA, meu quarto tinha um vista belíssima, decoração de Frida, muito bonito.Meu Deus, como as pessoas são simpáticas, te ajudam, eu sou do Brasil, então estava super perdida kkkkkkkkk, a dona do Hotel foi muito atenciosa comigo, um cuidado, um carrinho, fez com que uma moça me deixasse no local correto pra que não me perdesse mais. Me senti no Brasil kkkkkk. O café da manhã eu achei saudável e com opções também pra quem não consome leite. Se você está indo para Polanco é uma ótima opção de estadia.
High-end shopping on Avenida Presidente Masaryk & modern buildings & Museo Soumaya in Nuevo Polanco.
Curated spots travelers usually pair with a stay in Mexico City. Distances are rough real-world times, not straight-line.
89,887 reviews Av. P.º de la Reforma s/n, Polanco, Bosque de Chapultepec I Secc, Miguel Hidalgo, 11560 Ciudad de México, CDMX, Mexico
87,534 reviews Av. Heroico Colegio Militar 172, Bosque de Chapultepec I Secc, Miguel Hidalgo, 11580 Ciudad de México, CDMX, Mexico
266,375 reviews Miguel Hidalgo, Mexico City, Mexico
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